Shipping policy

At URSINES, we are committed to providing a smooth and reliable delivery experience.

 Processing Time

Orders are typically processed within **1–3 business days** after payment confirmation.

During high-demand periods, processing times may be slightly extended.

## Shipping Time

Estimated delivery time:

**United States:**
5–10 business days

Delivery times may vary depending on location, carrier delays, weather conditions, and other factors outside of our control.

 Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking information to update.

 Shipping Address

Customers are responsible for providing accurate shipping information. URSINES is not responsible for delays or failed delivery caused by incorrect addresses.

 Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will review the situation and provide assistance.

 Contact

For shipping questions:

Email: chayehao@outlook.com